Toyuukai guarantees 4 safe services ( sales rule )

The genuine article guarantee of the all Japanese sword and the signature.

In case the item we have sold to a customer is later found out to be a fake, we will repurchase it immediately at the same price for which we sold it.
However, we will rule out the things listed below.

  • ・The item which has a certification or expert evidence.
  • ・The item which brand is disapproved, duplicated or feigned.
  • ・The item which is consigned.
  • ・The item which is not a Japanese sword. (Such as Tsuba or other armed tools.)
  • ・The item which is for Iaido.

Free shipping and handling for cash on delivery. ( domestic only. )

We provide free shipping and handling for cash on delivery in case you order items in Japan.
※In case you order from overseas, It will cost you 40,000yen including shipping and handling charges.

We accept cooling-off ( returning goods・refund ) within 3 days when you received the item.

We accept cooling-off within 3 days when you received the item.
However, we will rule out the things listed below.

  • ・The item you have made some alteration on or the item which is on a different condition form we sold.
  • ・In case you have a trade-in item.
  • ・In case a receiver’s is overseas.
  • ※Please cover returning goods shipping cost by yourself.
  • ※We refund only item cost.
  • ※In case you pay cash on delivery, we refund you after we confirmed money received.

Trade-in price is 70% of sales price only when you bought the item from us within a year.

Trade-in price is 70% of sales price only when you bought the item which is the same condition with when we sold it from us within a year.
However, we will rule out the things listed below.

  • ・The item is in a different condition from when you bought it.
  • ・In case the price of new purchase product is less than the trade-in item.
  • ・The item which is not a Japanese sword .( Such as Tsuba or other armed tools. )
  • ・The product we have sent off overseas.

Trade-in policy

When you want to trade-in the item, please ask us by email.
After that, please send it to us as “work of art”. Please provide guarantee at your discretion.
After we finished valuation, we will offer you the price.

  • ※Please cover the cost of the shipment.
  • ※Please let us know your bank account for sending money.
  • ※We assume no responsibility for the damage of the item during transport.

We accept your offer for 7 days.

The item is one and only so other customer may wait for it.
We will cancel your order when we cannot confirm money received from you within 7 days.

※However, we will accept your offer for 20 days if you have paid bargain deposit for more than 10% of the price.
If you cancel your offer, we cannot refund the bargain deposit.

Privacy policy

Your contact information will be held in the strictest confidence as per our privacy policy.

We will not disclose the personal information except we are demanded to disclose it from the police or other public institution by law.
We use the personal information only for confirming your payments, contacts, deliver or sending advertisement of our products.